Frozen Monitor

Reply to Frozen Monitor on Fri, 26 Jul 2013 19:58:50 GMT

Sylver — Fri, 26 Jul 2013 19:58:50 GMT

I vote for power supply or graphics. If the hard drive is new and the failure repeats, it is logically a matter of another component. RAM is less likely, but still, it doesn't take much time to check it.

Tasks to perform:
-Replace the graphics card with another borrowed one or one you have saved and see if it works, don't buy a new one for this purpose, it could be in vain.
-Replace the power supply with another borrowed one, that you have saved or from another computer, always checking that the total power of the power supply with which you do the test is equal to or greater than the one you already had.
-Remove the RAM modules and clean the slots of the board well with a brush. Replace the RAM modules with others borrowed, that you have saved or from another computer.

The goal of all this is to check if you get stability and the monitor doesn't freeze again. Try doing this and let us know.

Regards

Reply to Frozen Monitor on Fri, 26 Jul 2013 18:58:04 GMT

whoololon — Fri, 26 Jul 2013 18:58:04 GMT

Your problem is that the computer freezes, the monitor, keyboard, and mouse issues are the consequence, not the cause.
Perform the test that your fellow user MaxLG recommends, or you can take it in for repair. While you're at it, check the temperature, some components deactivate as a safety measure when they reach certain temperatures.

Reply to Frozen Monitor on Fri, 26 Jul 2013 18:33:38 GMT

BRISSA GARCIA — Fri, 26 Jul 2013 18:33:38 GMT

the mouse and keyboard are also disabled when the monitor freezes

Reply to Frozen Monitor on Fri, 26 Jul 2013 18:19:33 GMT

BRISSA GARCIA — Fri, 26 Jul 2013 18:19:33 GMT

The warranty just ended.. including they were the ones who changed the hard drive.

Reply to Frozen Monitor on Fri, 26 Jul 2013 18:12:00 GMT

whoololon — Fri, 26 Jul 2013 18:12:00 GMT

If the equipment is under warranty, I recommend you to assert it where you bought it.

Reply to Frozen Monitor on Fri, 26 Jul 2013 17:37:52 GMT

MaxLG — Fri, 26 Jul 2013 17:37:52 GMT

OK, you will tell us

Reply to Frozen Monitor on Fri, 26 Jul 2013 17:34:34 GMT

BRISSA GARCIA — Fri, 26 Jul 2013 17:34:34 GMT

ok… I will do the test.. thank you very much

Reply to Frozen Monitor on Fri, 26 Jul 2013 17:24:53 GMT

MaxLG — Fri, 26 Jul 2013 17:24:53 GMT

Let's see, surely just the graphics card? But check if the board is in good condition and that nothing is burned. Anyway, don't buy without knowing perfectly what the graphics card is. If the processor you have has an integrated graphics card, remove the card you have and let the PC run for a while, if you see that it doesn't fail then it's the graphics card or where the graphics card connects

Reply to Frozen Monitor on Fri, 26 Jul 2013 16:07:56 GMT

BRISSA GARCIA — Fri, 26 Jul 2013 16:07:56 GMT

@MaxLG:

Could it be the GPU that's failing? Something similar happened to me and that was it.

Would you have to change the graphics card then?? or the whole motherboard??.-.-. I've already formatted it and it still freezes..

Reply to Frozen Monitor on Fri, 26 Jul 2013 14:44:28 GMT

MaxLG — Fri, 26 Jul 2013 14:44:28 GMT

Isn't it the GPU that fails? Something similar happened to me and it was that.

Reply to Frozen Monitor on Thu, 25 Jul 2013 20:34:37 GMT

whoololon — Thu, 25 Jul 2013 20:34:37 GMT

Check the CPU working temperatures.

If they are correct, in my opinion the healthiest and cheapest thing to do is to format. Backup documents and files you don't want to lose on an external storage device (USB stick or CD/DVD), have the driver discs and the W7 disc to hand and format the OS partition.

If you don't have these discs, because it's a pre-installed configuration, look for a hidden partition and, if it exists, restore the original installation from the BIOS.

If you don't have any of the above, or simply don't know or don't feel capable of formatting (nothing to be ashamed of by the way), I recommend using the warranty and taking it to the store where you bought it.

Reply to Frozen Monitor on Thu, 25 Jul 2013 17:03:44 GMT

BRISSA GARCIA — Thu, 25 Jul 2013 17:03:44 GMT

@whoololon:

First of all, welcome to the forum.

Regarding your problem, more than that report I would like to know:

The hardware configuration of your computer. (Although described in the report, it would be good if you confirm it)
_
Dell 0Y2MRG
Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz
8GB (4GB*2) DDR3-SDRAM (1333 MHz)
AMD RADEON HD 6670_

How long your computer has been failing.

If the clock speeds of the processor and/or GPU have been altered. (Overclocking)

If it crashes from the beginning or if, on the contrary, it crashes after some time has passed.

If after booting into safe mode, the problem persists.

What clue led you to think that it could be due to the hard drive.
Although at first glance, I venture to assure you that the monitor has nothing to do with it.

If the specifications of the computer are correct.
It crashes after a good amount of time has passed, I have worked normally, and it is unexpected
I have had it for 1 year and a few months and since June it has been presenting this error.

Reply to Frozen Monitor on Wed, 24 Jul 2013 23:06:48 GMT

whoololon — Wed, 24 Jul 2013 23:06:48 GMT

First of all, welcome to the forum.

Regarding your problem, more than that report I would like to know:

The hardware configuration of your computer. (Although described in the report, it would be good if you confirm it)
_
Dell 0Y2MRG
Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz
8GB (4GB*2) DDR3-SDRAM (1333 MHz)
AMD RADEON HD 6670_
How long your computer has been failing.
If the clock speeds of the processor and/or GPU have been altered. (Overclocking)
If it crashes from the start or if, on the contrary, it crashes after some time has passed.
If after booting into safe mode, the problem persists.
What clue led you to think that it could be due to the hard drive.
Although at first glance, I venture to assure you that the monitor has nothing to do with it.