blue screen in windows 8.1 64 bits
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This has only happened to me while playing League of Legends, I don't know if it happens with other games, but once a day it gives me a blue screen and restarts my computer. In the event viewer report, this is what it says:System
- Provider
[ Name] Service Control Manager
[ Guid] {555908d1-a6d7-4695-8e1e-26931d2012f4}
[ EventSourceName] Service Control Manager- EventID 7034
[ Qualifiers] 49152
Version 0
Level 2
Task 0
Opcode 0
Keywords 0x8080000000000000
- TimeCreated
[ SystemTime] 2017-06-16T17:39:38.710145600Z
EventRecordID 799
Correlation
- Execution
[ ProcessID] 736
[ ThreadID] 2176Channel System
Computer nolose
Security
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EventData
param1 Service KMSELDI
param2 1
530065007200760069006300650020004B004D00530045004C00440049000000
Binary data:
In words
0000: 00650053 00760072 00630069 00200065
0010: 004D004B 00450053 0044004C 00000049In bytes
0000: 53 00 65 00 72 00 76 00 S.e.r.v.
0008: 69 00 63 00 65 00 20 00 i.c.e..
0010: 4B 00 4D 00 53 00 45 00 K.M.S.E.
0018: 4C 00 44 00 49 00 00 00 L.D.I...In the general tab, it says: The Service KMSELDI service ended unexpectedly. This has happened 1 times.
Can you help me? The computer is only two years old.
It has an i5 4440, with a gigabyte b85m-hd3 motherboard, nvidia gtx 750 graphics, a 700w tooq power supply, and 2 Kingston Hyper X ddr3 1600mhz ram modules, plus a dvd burner and a 1 terabyte hard drive.
In these two years, I haven't had any problems with it. This has been going on for about a week or two, and I've formatted the PC and nothing has changed. -
@Vegeta-SM I just did a voltage test on the power supply just in case and everything is correct.
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@Vegeta-SM If you didn't do it before and now you do, the first thing to think about is the heat that's been these days.
But I would start by putting stable graphics drivers, nothing beta, and run the Windows memory test for the memory.
That it's nothing :thumbsup_tone1:
Salu2!
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You always see the same thing about KMSELDI?. It seems to be part of KMSPICO to crack Microsoft products. I would delete it and try to see if it doesn't interfere with the game. Apart from the memory tests mentioned, you can also run CrystaDiskInfo to see if the hard drive has had any problems and any antimalware program like Adwcleaner and Malwarebytes.
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@Yorus said in blue screen on windows 8.1 64 bits:
You always get the same thing about KMSELDI?. It seems to be part of KMSPICO to crack Microsoft products. I would delete it and try to see if it doesn't interfere with the game. In addition to the memory tests mentioned, you can also run CrystaDiskInfo to see if the hard drive has had any problems and any antimalware program like Adwcleaner and Malwarebytes.
If only that error comes up. And how do I delete it? And why is it giving this error now if it's because of that? Since I have the Windows updates deactivated. Tomorrow I'll run the infodisk and I'll comment.
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Who knows, although if you remove it, it will still deactivate the Windows or Office you have that is pirated. I'm not saying that KMSPICO is bad in itself and will always give you problems, but it could mess with something in your system, whether you have a virus or malware or who knows. Another option is to format, but it never hurts to try simple things before killing flies with a cannon. -
I think I discovered the problem was a sound card that I had installed and in these two days no problem so far. If there is any news I will comment on it.