Blue screen when playing some demanding games.

[pablotombi]

Hello, I have a problem with a blue screen for 2 or 3 weeks. Before I formatted the computer, the games worked perfectly (battlefield 3, skyrim, hitman absolustion…), I had w7 ultimate 64bits installed, the pc is the one in the description. After formatting, I installed w8 enterprise 64bits and they continued to work well, until I had to format again, the two times I formatted were because of windows loading errors. I reinstalled w7

When I go to play battlefield, everything normal until suddenly my computer restarts. I'm surprised and I start the game again to see if it was a random failure or if it's because of the game. It restarted again.

So I started to investigate and I haven't figured anything out. I ran bluescreen view and this is what I got.

Dump file: 020613-26956-01.dmp
Error time : 06/02/2013 17:01:10
Error checking string:
Error checking code: 0x00000116
Parameter 1 : fffffa80086f24e0 Parameter 2 : fffff8800457ac94
Parameter 3 : ffffffffc000009a Parameter 4 : 0000000000000004
Caused by driver: dxgkrnl.sys
Caused by address: dxgkrnl.sys+5d000
Description:
Name:
Company:
Version:
Process : x64
Crash Address : ntoskrnl.exe+7efc0
Stack Address 1:
Stack Address 2:
Stack Address 3:
Computer Name:
Full Path : C:\\Windows\\Minidump\\020613-26956-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 661.640

Let's see if you can tell me what's wrong with the pc, I've installed the drivers a thousand and one ways., the ones from the disk, the most up to date and the betas and none of them solve anything (the graphics drivers)
if you need more information, tell me.

Thanks in advance

[Kernel1.0]

Reinstala directx and check that the hard drive does not have any errors after so many formattings.

[pablotombi]

I just reinstalled direct x and I have checked the hdd. I will try to see if the pc restarts, I will tell you now.
Thanks for responding

Edit:
I have started the game and it is still the same, this is the error that now gives the bluescreen view :==================================================
Dump file: 020713-23790-01.dmp
Fault time : 07/02/2013 17:09:11
Error checking string:
Error checking code: 0x00000116
Parameter 1 : fffffa800b6404e0 Parameter 2 : fffff880045d0c94
Parameter 3 : ffffffffc000009a Parameter 4 : 0000000000000004
Caused by driver: dxgkrnl.sys
Caused by address: dxgkrnl.sys+5d000
Description:
Name:
Company:
Version:
Process: x64
Crash Address: ntoskrnl.exe+7efc0
Stack Address 1:
Stack Address 2:
Stack Address 3:
Computer Name:
Full Path: C:\\Windows\\Minidump\\020713-23790-01.dmp
Processors Count: 4
Major Version: 15
Minor Version: 7601
Dump File Size: 526.760

Do you recommend any special program to check the disks or does the command prompt work?

[ferelxyx]

it could be a memory failure or a hard drive sector failure

remove the memory and clean the sockets with air or a brush

if it's the hard drive, the best thing is to try another one and use the one you have as a secondary one
because it could be the boot sector

regards

[kelven]

Analysing the minidump file will tell you what the problem is.

If you prefer, upload the Minidump file somewhere and put the link or send me a private message and we'll take a look at it.

[pablotombi]

Thanks to both of you for responding, but I have already solved the problem. I changed the pcie port graphic and changed the font to another one that I had at home and so far no failure in the game, but I do not rule out a relapse, I will keep you informed.

One thing I wanted to ask you is if you know any program to test the entire equipment, to know if it is stable and so on..

Thanks again ;D

[kelven]

I would run the MEMtest +86 and also check these links …

Solved BSOD - Windows 7 x64 nvlddmkm.sys + dxgkrnl.sys + dxgmms1.sys - Windows 7 Forums