(query) Blue screen when installing original driver

[luchocarp9]

Hello everyone, first of all, I have an Acer Aspire 4752-6456 notebook, 600gbs hard drive, Intel Core i5 processor, 4gb of ram, currently running windows 7 32bits.

Originally it came with linux, which by the way didn't even start... I had a dvd with windows 7 (not original) but I had already used it on other notes and it worked perfectly, so I decided not to even try if linux started and from the boot I installed windows. I did it, everything perfect, I installed the drivers from the original CD that came with the notebook and when I installed the driver for the video card that is integrated into the processor, when I restarted for the changes to take effect, it gave me a blue screen and the system automatically "uninstalled" it so to speak, it went back to the initial restore point. I tried with different versions of the same driver and the problem persisted.

I decided to take it to a technician, I explained the problem and a week later they returned it to me, with the driver installed, I didn't even ask what had happened (big mistake), then I noticed that a virtual machine emulation program had been installed. Now the question, what exactly is this program for? Is it possible to install the driver through this program? How could it be done?

I ask all these questions because I want to format the note again and I don't want to go through the same problem again.

[Fassou]

First, that you use original software, second, that it is better to put a 64-bit OS in it and third is that before putting the graphics and peripherals drivers, you have to install the chipset ones, which in your case is very important, because the manufacturer coincides.

About the virtual machine program, put a screenshot because I do not understand what worries you.

Regards!

PD: Welcome to the forum

[Sylver]

+1 to everything said by Fassou.

And I add that the virtual machine emulation program has nothing to do with the host operating system, it only serves to run alternative operating systems in a virtual way on the system you use. Through that program you are not going to touch anything on your system.

Greetings

[luchocarp9]

Yes, I installed them directly from the original CD that came with the laptop, so the first thing I have to do is install certain drivers because otherwise others won't work, could that have been the problem?
And about the virtual machines, I was wondering if it's possible that the technician installed the driver through that program or if it's impossible, I don't know if you understand what I mean

[Sylver]

@luchocarp9:

Y lo de las maquinas virtuales, preguntaba si era posible que el tecnico me haya instalado dicho driver a travez de ese programa o si es imposible, nose si se entiende lo que quiero decir

Lo entiendo regular… "A través" de las máquinas virtuales, que yo sepa, es imposible. Así que no sé a que te refieres...

Saludos

[luchocarp9]

I hadn't seen the other response, thanks for clearing up my doubts about the machines, regarding the OS, can it be critical to have installed it under a 32 or 64 bit one or does it not influence anything? only in performance?

[Sylver]

It's irrelevant, it should support both 32 and 64 bits, and it shouldn't affect. The blue screens are almost always due to hardware failure, so you should look for alternative drivers for whatever was causing the failure. But make sure they are for the version of windows you have.

Regards

[luchocarp9]

And if I make a backup of the drivers with some program, theoretically, when I recover them with the same program after formatting, they should work well, right? It seems like a very stupid question, but I don't want to have what already happened to me u.u jaja

[Fassou]

I don't know of any of those programs that work well, and personally I would opt for creating a system image if you are so concerned about being without a computer for a while.

In any case, in a clean installation you shouldn't have any problems, as long as you respect the order of installation of the drivers, and download the version corresponding to your S.O.

Regarding virtual machines, since you have given us some screenshots to see what you really mean, unless you are confusing the Virtu Universal MVP with a virtual machine, which is a program that manages the relationship between integrated and dedicated graphics, there is no way to install a driver in a host S.O. through a virtual machine.

Salu2!

[whoololon]

+1
Normally, when installing drivers, the same order is usually followed as in the assembly of the components, which is: motherboard (chipset controller, connection ports, etc.), graphics card (video controller), sound card (or audio controller if it comes integrated in the motherboard), and the rest of the accessory devices (such as a tuner card, scanner, etc.). DirectX is usually installed at the end, unless one of the drivers requires it for its installation.
Regarding the virtual machine, if it really is a virtual machine program, it has probably been installed to run some diagnostic program, so you should not worry about that.

Edit: For the issue of drivers, try Driver Easy.