External drive is not recognized
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Dear,
I have a dilemma with an external drive (WD Mypassport Ultra) of 1 TB. It is not detected by any laptop except one, and by a specific USB port. I have formatted it but nothing is achieved to connect with other laptops.
For example, the only laptop that recognizes it has 3 USB ports (A, B and C) and it is only recognized by port A, if I connect it to the other 2 ports it does not recognize it.
What could be the reason for this situation with this external drive? -
Hello @ricky21-0
Are USB ports the same? Is it possible that it doesn't work when you connect it to a USB port that is blue and only works when you connect it to a black one? I can only think of it being a problem of incompatibility with USB 3.0 ports, that's why I'm asking you.
If you have the possibility, I would also try with another USB cable. -
What @krampak says and something else that comes to mind is that you activate some encryption system on that computer with some WD appIntel i5 3570k / ASRock Z77 Extreme 4 / G.Skill F3-12800CL9D-8GBRL / Sapphire HD5850 / Samsung HD103UJ / TR TrueSpirit / NZXT Source 210 / OCZ ZS550W
Intel i5 4570 / ASRock H87 Pro 4 / 2x G.Skill F3-14900CL8-4GBXM / Samsung 850 EVO 250Gb + ST1000DM003 + ST2000DM003 + HGST HDS723020BLA642 + Maxtor 6V250F0 / CM Seidon 240M / Zalman MS800 / CM MWE 550
AMD Ryzen 7 1800X / B350 / 2x8GB Samsung DDR4-2400 CL17 / NVIDIA GTX 1070 8GB / SSD 120GB + ST4000DM004 + ST6000DM003 / EVGA Supernova 650 G2
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