[Problems] Dell XPS L502X
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Dear friends, I need your help and wisdom. First, I'll give you the specs of my laptop (taken from Everest): Dell XPS L502X Computer: Operating system Windows 7 Professional Media Center Edition DirectX 4.09.00.0904 (DirectX 9.0c) Motherboard: Processor type 4x, 2200 MHz System memory 6058 MB Monitor: Graphics card Intel® HD Graphics Family (2905176 KB) Graphics card NVIDIA GeForce GT 540M (2Gb) As an architecture student, I use many graphic programs like ArchiCad or others for rendering like Artlantis (among others) but I also use it for gaming. I run games like Need for Speed The Run, Skyrim, all the Assassins Creed, Battlefield 3, Dragon Age, Mafia II, Drift 3 among others without any problems... those without problems... the dramas arise in the Call of Duty saga, from Modern Warfare onwards (the 2, without problems), especially when I play online. While playing (the laptop is on a plate of fans), sometimes just turned on, sometimes after a few hours (so I would rule out a T° problem), the image freezes, the last sound is heard like a scratched record (constant) and I can't do anything, not Ctrl Alt Supr, not move the mouse, nothing... just get angry for the kills lost and turn it off badly (leaving the power button pressed). The nVidia drivers are updated... it only happens with those games (aah, and it has happened a couple of times with Roller Coaster 3... a game with very basic requirements, which I found very strange...), I suppose there is a misconfiguration between the card and these games, with MW3, which finally allows multiplayer, it's the last one I've had problems with. I hope for your help, thank you very much SeLDeN -
Does anyone know anything? Any ideas or possible solutions? Has anyone with the same laptop had similar problems?
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Check the usual stuff in these cases, temperatures, run memtest and check the hard drive for errors.
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Normal temperatures for a Dell laptop (checked with SpeedFan), memtest 100% with no problems and the hard drive has not given me any errors either (checked with HDtune and chksdk with no problems)…
Note that it only happens to me when playing the FPS games I mentioned in multiplayer mode
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ONLY in multiplayer?
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I repeat, Multiplayer… today I tried again, with CoD 2, and I had the same problem, the sound and image got stuck and I had to turn it off by force. This time it happened to me when I was changing maps...
I play other online games (that are not from the Call of Duty saga) and I don't have any problems :S
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That of getting caught loading a map happened to me for a season on my pc and I came to the conclusion that it was the graphics drivers, I changed them and it stopped happening. By the way, see if you have pending updates for the network card drivers and other motherboard stuff. But we have no idea xD. -
I used Driver Genius Pro and updated all the drivers… the one for the nVidia card is also the latest (updated this month)… I suppose the only way to change the drivers is by changing the card, right? and… shouldn't this happen to me when playing offline too? :S
If you, with all your knowledge of the subject, have no idea… what's left for me xD, come on! I need your help! haha
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If it happened to you before updating the graphics drivers and it still happens with others, it won't be that.
I assure you that it only happened to me when I loaded the games to see if it gets stuck because the Internet connection loses packets (I say this just to say something), but hell I don't have much computer knowledge, I'm just here to troll.:troll: -
There may be a conflict between the sound card and punkbuster, which is why it only happens online.
The tests would be to update drivers (you already did that)
disable sound from bios (I don't know if it's possible on your laptop)
play on servers without punkbuster -
Kernel, I think I have the same problem as you (how did you solve it? any clues?), it might be packet loss or something like that, but I've noticed that in other games (lighter than CoD) there are also these kinds of "lags" where the sound is processed and the mouse moves in huge jerks... but that only lasts a few seconds (at most, five seconds, enough for me to get killed lol) and then it goes back to normal. With CoD it's the same... but it gets permanently frozen, with the horrible constant sound CHEEERREERREERREERREERREE (literal translation lol).
I tried playing on servers without Pb and the same thing happened (amazing, I didn't know that so many hackers could play at the same time)... the sound card (managed by Realtek) is updated to its latest version... How do I disable it? What would I achieve with this other than playing deaf?
Thanks
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Man, if you disable the sound card (if it's possible) you can make sure it's not some kind of incompatibility, you would go into the BIOS and look if the on board audio can be disabled.
If you play connected by Wifi start by playing connected by cable you will notice it, for there to be a data loss that affects the loading of games you would have to have a very very poor connection.
While you're disabling things turn off all the crap that manufacturers put on laptops and are eating resources in the background (except for the antivirus and the firewall of course). Run an online antivirus just in case you have some kind of bug and to check the connection try doing a couple of "tracert" from command line. -
Disabling the sound still froze me. I couldn't connect directly to the WiFi cable, the router is family (big family lol) and they almost lynched me when I turned it off. That possibility is still there. No virus. Factory crap disabled. I didn't understand how to do the "tracert", would you explain the process in more detail? Another thing I did was let the "Heaven DX11 Benchmark 3.0" run for hours, I don't know if you know it, without any problems, it heated up normally but didn't freeze. -
You don't have to leave the whole family without Wifi man (it's normal that they try to lynch you), just disable the one on the laptop and connect by network cable to the router.
Traceroute - Wikipedia, the free encyclopedia
Windows command line - Wikipedia, the free encyclopedia -
I attach the image of my tracert, I don't know what those numbers mean jaja.
I did one calmly and the other by opening firefox windows.
Uploaded with ImageShack.us
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That said, you have to connect by cable, those 398 milli-seconds from your laptop to the router are many, by cable you will have less than 1 milli-second between them. You have a more than decent Internet connection… for what I am used to at least.
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Give me... I'm going to try and I'll tell you how it goes.
The connection is (according to the paper) 8megas, this week they should expand it to 30 (that is, they are shared between, sometimes, 5 computers at the same time, but it gets worse to my room).
What surprises me is that my laptop crashes because of it :S
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There is something I do not understand… I have a cable but I am not sure if it is a network cable, it is the typical plug like a telephone one, with four colored cables, yellow, red, blue and black... I plugged it into the router but I do not notice any difference, and it continues to be connected through WiFi... it does not detect the cable connection... what am I doing wrong?
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¬¬ the network one is the rj-45, and the phone one is rj-11… they are not the same, eh.
I suppose it will recognize both connections, but you will connect via wifi as it is the default, check that in network connections.
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