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    Help with graphics, it's urgent

    Programado Fijo Cerrado Movido Tarjetas Gráficas
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    • incrediboyI Desconectado
      incrediboy Veteranos HL
      Última edición por

      hello, I'm having trouble with one of my graphics cards (gtx580) and to be honest I'm desperate and don't know what to do. It started to malfunction months ago, graphic errors appeared, games crashed… so I thought it was broken. I tried putting another graphics card and reinstalling drivers and everything worked fine, I put my graphics card back with new drivers and it started to malfunction again. (I tried several drivers with each graphics card)

      I formatted the disk and reinstalled everything again, and it kept giving me problems (I tried opening any game and it crashed). For personal reasons I couldn't process the warranty, and last week I realized that it was about to expire THIS FRIDAY, so I contacted the store to send it to the warranty. Today I tried it again (without reinstalling anything) because I had disassembled this PC to test the other parts and to my surprise everything is fine. I ran the unigine heaven, I see how the graphics card runs at full capacity for a good while and doesn't give errors, I install a game and it doesn't fail either.

      previously I had already disassembled and reassembled everything in case there was a bad connection or something and it didn't fix anything. How can it be that now the damn graphics card doesn't have problems? (or any other component)

      just in case I ran some stress tests on the cpu, ram, hard drive... and it doesn't give the slightest failure. How can it be fixed like that without more than a day? to be honest I'm pretty scared, it has two days of warranty left, literally, and if it fails again out of warranty they can give me something.

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      • FranziskanerF Desconectado
        Franziskaner
        Última edición por

        Hello health curator, process the warranty, when they start to fail…
        Best regards

        TecnhoT 1 Respuesta Última respuesta Responder Citar 0
        • TecnhoT Desconectado
          Tecnho Veteranos HL @Franziskaner
          Última edición por

          Nothing comes to mind right now, since weirder things have happened to me this week, anyway process the RMA, I almost prefer to pay the expenses in case everything is fine and it fails tomorrow and the graphics card is dead, the only thing that comes to mind is some kind of power failure, a power pin that's a bit loose or something.

          hlbm signature

          FranziskanerF incrediboyI 2 Respuestas Última respuesta Responder Citar 0
          • FranziskanerF Desconectado
            Franziskaner @Tecnho
            Última edición por

            That is, I wouldn't say that it works for me now, unless they look at it that way
            And if you can "touch" something so that they fix it... 6 months warranty
            Best regards
            TecnhoT incrediboyI 2 Respuestas Última respuesta Responder Citar 0
            • TecnhoT Desconectado
              Tecnho Veteranos HL @Franziskaner
              Última edición por

              Better to be legal and tell the truth, the store will handle it and send it to the manufacturer without problems, tell them the faults it has been giving you at intervals and give a hint.

              hlbm signature

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              • incrediboyI Desconectado
                incrediboy Veteranos HL @Tecnho
                Última edición por

                @Tecnho:

                I can't think of anything right now, since I've had weirder things happen to me this week. Anyway, process the RMA, I'd almost rather pay the expenses in case everything is fine and it fails tomorrow and the graphics card is dead. The only thing that comes to mind is some kind of power failure, a power pin that's half-loose or something.

                I think it's very strange, because when I tried to see if the graphics card was the problem, I disassembled and completely reassembled the whole PC, making sure to connect everything properly, blowing all the connectors, cleaning contacts with alcohol...

                I will process the warranty because I'm 99% sure that the graphics card was the problem (the problem was fixed by changing the graphics card, graphics errors...) but it seems very strange to me that it doesn't want to fail now.

                I've run memtest, prime, linx, msi kombustor and everything I could find here and it doesn't show any errors. It passes the heaven benchmark without problems at full capacity, the ssd life tells me that the disk is fine (I tried to look for errors on the disk and it doesn't find anything. I installed wow, gta4, battlefield3, swtor... and with the graphics card at over 80º they don't give errors.

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                • FranziskanerF Desconectado
                  Franziskaner @Tecnho
                  Última edición por

                  I'm not saying you're wrong, but depending on the store, if you tell them that the graphics work, they'll poke at it and send it back to you
                  Best regards

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                  • incrediboyI Desconectado
                    incrediboy Veteranos HL @Franziskaner
                    Última edición por

                    @Franziskaner:

                    That's right, I wouldn't say that it works for me now, not that they'll look at it that way
                    And if you can. "touch" something so that they fix it... 6 months warranty
                    Regards

                    I prefer to say things as they are. The shipping costs and all that are going to have to come out of my pocket so I see no reason to lie. What pisses me off is that I had it sitting around because it wasn't working and that it just miraculously got fixed now... not a damn thing funny about it!

                    I'm about to go buy ln2 and squeeze the board and the micro a bit to see if they're failing somewhere, because the graphics don't seem to be giving errors.

                    FranziskanerF 1 Respuesta Última respuesta Responder Citar 0
                    • FranziskanerF Desconectado
                      Franziskaner @incrediboy
                      Última edición por

                      Anyway I hope it goes well for you.
                      Did you have OC?
                      Regards

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                      • incrediboyI Desconectado
                        incrediboy Veteranos HL @Franziskaner
                        Última edición por

                        it was failing with the oc at 4ghz, I put all the parameters to default and it stayed at the normal speed (2.6ghz) and it was also failing.

                        since the last time it failed the only thing I have done is put the pieces together and turn it on… I don't know, it's very strange ¬¬

                        the graphics card was without oc

                        SylverS 1 Respuesta Última respuesta Responder Citar 0
                        • SylverS Desconectado
                          Sylver Veteranos HL @incrediboy
                          Última edición por

                          That looks like some touched soldering, some contact, almost certainly… You could say that the PCIe was touched, but it doesn't add up if you've made an elimination with the good graphics card until you rule it out.
                          That has some contact or something touched inside, and the consequence is that, if by chance it reaches them and doesn't make contact, they will break their head to see which point is the one that fails. Now, if by chance it works for them, they return it to you and bad luck.
                          In case it's from some internal soldering that can be checked that it's not surface damage, I would shake it a little before sending it, I would test it and see if it works. If not, then cross your fingers...
                          Good luck incredi ?

                          Regards

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                          • FranziskanerF Desconectado
                            Franziskaner @Sylver
                            Última edición por

                            I understand that the OC went to the micro, won't it be an OC failure that messes up the graphics?
                            What did you use?

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                            • incrediboyI Desconectado
                              incrediboy Veteranos HL @Franziskaner
                              Última edición por

                              @Franziskaner:

                              I understand that the OC went to him micro, will not be an OC failure that messes up the graphics?
                              What did you use?

                              With the micro without overclocking it also failed, I'm sure I didn't touch any parameter that affects the graphics (like voltages or pci express speed) and I have tested that my power supply is totally stable to rule it out as a problem.

                              This has already been running for 2 hours today with the unigine heaven benchmark at full capacity and some other games. The graphics memory at full capacity, gpu usage 100%, temperature over 80º... and it seems totally stable. I tried to disassemble components and shake the board, graphics... but nothing

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