Doubtful laptop

[Sylver]

The problem comes from the change of software, because with the operating system that came by default you didn't experience those problems, right?
I think it's a driver problem, but who knows which ones…
Try going back to the previous operating system or to another different one, it doesn't have to be Linux. Make sure you have all the drivers installed, correct and up to date, and then you'll see if you have problems or not.

PD: In my opinion, I highlight that HP makes good laptops and my experience with the pavilions is quite positive so far. With this I don't suggest the change, but I corroborate the good comment you make about the HPs.

Greetings

[jviure]

If I tell you the truth, I didn't try the OS that came with the PC. I was sure that I needed a Windows that wasn't home for work-related reasons, I work in IT... If it's a matter of drivers, mmm, who knows what it could be, right? I'm in a bind. I don't know whether to reinstall Windows 7 Ultimate 64 (the one I have), Ubuntu, or change it for another laptop (I've read that HPs have ventilation problems), if they would even change it for me... aishh:/

[Sylver]

Reinstall the 7, although if you can put the 32-bit version, see how it goes. It is true that HPs get pretty hot, but not much more than other laptops, with a good cooling pad there is no problem. Regards

[Nemo]

I don't know if the support has improved, but Linux didn't get along well with Nvidia's Optimus technology.
A forum veteran, I think it was Rules, had problems with it, if I remember correctly, it didn't recognize the Nvidia card, only the Intel one.
I hope you can restore the laptop to its factory state, because otherwise you might have problems if you decide to change it.

Best regards

[jviure]

oh, well look I got the asus and not the hp, -they were next to each other- because I thought…if it has nvidia it will work better with linux.... bam, in my face. Is there no way to completely disable intel? through the bios? mine is a mess. by the way, they sell laptops without cd's now I see, at least this one doesn't have the windows one or the drivers one or anything, long live life. most likely this afternoon I'll try to put win 32 on it, as with 4gb of ram it will stay for a while because I doubt it's that... with 32 I have more than enough, right? even if it's an i7? thanks

[Bm4n]

If it continues to give you problems, return it as you should still be within the time frame, even if you decide to keep it and it gives you problems again, take it under warranty.

[jordiqui]

@Nemo:

It's Nvidia's Optimus system, what it does is disable the Nvidia when you don't use it and thus saves battery by using the integrated (Intel) and when you play video or play games, the Nvidia is activated offering more performance.
I don't know exactly if it will need some specific driver or configuration for that, it's a matter of looking at the Bios.
Best regards.

In the bios we have to have the switchable option activated so that it uses either the nvidia or the integrated; then apart from the drivers; we can tell it from the Nvidia panel which programs will use the GPU.

[jviure]

@jordiqui:

In the bios we have to have the switchable option activated so that it uses either nvidia or the integrated one; then apart from the drivers; we can tell from the Nvidia panel which programs will use the GPU.

and do you use linux? I ask in case you have had problems with this optimus thing, thanks!

[jordiqui]

I don't use linux because the laptop comes with windows 7. Although I might create a partition and install ubuntu to try things out, one of them being the graphical environment. For now, windows is working perfectly.

[Nemo]

As I mentioned before, another colleague had this problem previously. The post where the topic is discussed.

What they DON'T tell us about the OPTIMUS technology from nVidia VS linux (without shame)

And I also found this…activate NVIDIA Optimus in Linux
Best regards