XFX HD7700 Core Edition - The monitor turns off

[luis4d1]

Hello friends, I want to tell you something strange that happens with my video card
recently I bought an hd 7770 xfx core edition

When I play metro 2033, after a while, it could be half an hour or 15 minutes, my monitor turns off but the pc doesn't turn off and everything keeps going, including the cooler of the video card and the micro keeps going, you can tell that the pc didn't turn off, it just shows the monitor as if there's no signal but I can't do anything, I just have to restart the pc and it starts working again without any problems and the monitor turns on again very well.

Now I'll leave you these details, I have an antec vp 450 power supply, an amd phenom x2 560 micro, a one terabyte disk, 2 gb of ram, windows 7 ultimate 32 bits.

The monitor's power off, hibernation, and nothing like that is activated, I already checked everything in the power options, I set it to never turn off the monitor.

Now, about the temperature, the card reached a maximum of 57 degrees playing with everything at full, it never exceeded that, and at rest it was 30 degrees, 31 or 34 and so on.
With the MSI Afterburner I checked the temperature and today when that happened to me it reached a maximum of 56 degrees but mostly it stayed at 53 or 54 degrees and so on, sometimes it went down and up.
What would be the maximum temperature this card supports? I thought that 57 degrees maximum wasn't that much, but I have no idea

With speedfan I control the micro and it never exceeds 48 degrees, it never reaches 50 degrees
Another detail is that every time I turn on the pc, the video card makes that noise like when it starts up with everything, as if the cooler spins fast and instantly normalizes and never does that again, it's like the sound of the card starting up, well that's what it does when the monitor turns off, that sound, that's why I put that title, it's like the video card restarts again, leaving the monitor off and the whole pc on
I notice that the card performs well and that my power supply handles it without problems
now I'm left with a 17 inch crt monitor connected with a dvi to vga adapter and it's the one that turns off but as I said something has to do with the video card but I don't know what, thanks a lot in advance and sorry if it's too long but I try to put information that you can use to see my case.

[Fassou]

At first glance, it looks like a graphics card hothead, but he uses GPU-Z to monitor his temperatures.

Salu2!

[luis4d1]

Is it too much for the card to be running at between 50 and 57 degrees as a maximum?
with speedfan I control the temperature and it gives that and during the game with the MSI Afterburner and it gives the same as speedfan in the gpu temperature
as I said so far the card has never exceeded 57 degrees that I carry to raise while playing because at rest it is between 30 and 34 degrees

[Sylver]

Hello

It could be driver problems, the same thing of the screen turning off for a couple of seconds happens to me with a GeForce 7300 LE that I have around... on a 64-bit Windows 7. Try updating them, just in case.

By the way, I think 2Gb of ram for Windows 7 is very little... I doubt you can play games like Metro 2033 well... since Windows itself consumes almost 2Gb. You should look into expanding it.

Regards

[luis4d1]

mine just turns off and doesn't turn on anymore and I touch whatever I touch it doesn't turn on and I have no choice but to restart and then everything starts well with other games it didn't do that to me for example DiRT 3 or Split Second also everything at full and as I see that the game moves very well I leave it like that at full obviously with my small monitor I don't play at high resolution less in HD that's why it moves well but apart from that the strange thing is that the card makes that noise like when I turn on the pc it starts up with everything if it didn't do any of that it would be like the monitor just fails but honestly I have no idea

[Sylver]

Update drivers if you don't have the latest catalyst, and if not, make sure that the games in question don't need a patch to fix compatibility issues or bugs, which wouldn't be the first time...

Regards

[luis4d1]

Oh, and I forgot to mention that today I installed the catalyst 13.1 version and that's when it happened. I uninstalled everything with amd_cleanup_util_1.2.1.0 and installed the beta 13.3 version and the same thing happened, but after a while, about an hour
Before that, I had it with the 12.6 version that came on the dvd that came with the card
I've only had the card for a week
and as it fluctuates between 50 and 57 degrees max while playing with everything on full, I thought it wasn't a temperature problem, but I have no idea

[Sylver]

Investigate the patches, it could be that…

Best regards

[luis4d1]

since yesterday after I played several heavy games at full like Alan Wake, Resident Evil Operation Raccoon City, dirt 3 and it didn't turn off anymore without playing Metro 2033 to see if it turned off with the others but it didn't happen it's strange but something is definitely wrong with the card
I ran a furmak test and it didn't turn off but I only tested up to a resolution of 1600x1200 and ran the benchmark with anti-aliasing 8x in that program and it didn't turn off either but that test probably didn't demand much from the card

[Sylver]

Well, those values are definitely going to stress the graph...

Anyway, how have you been these past few days?

Best regards

[luis4d1]

@Sylver:

Well, those values are enough to stress the graphics...

Anyway, how have you been these days?

Best regards

The board didn't shut down anymore. Well, to be more precise, it didn't do what I told you about. I tried the PC at a friend's place with a 19-inch widescreen monitor for several hours and nothing happened, but only for a little while in Metro 2033, then in Dirt 3 and Alan Wake for a while, all at a resolution of 1360x768, which is low compared to those who play with large monitors. Then, after several hours playing PES, I saw that nothing happened. That game is very light.
As I was told, it was either the power supply that was insufficient, something wrong with the board, or even the temperature. If it was something like that, it only happened in a heavy game like Metro 2033. After those two times it shut down, it didn't happen again, but I was left with the doubt about the video card doing that. It's all a mystery.
Today, with a little more heat, the card reached a maximum of 60 degrees and the fan is louder. Reading on Google, many people say that XFX cards are hotter and that other manufacturers like Sapphire or MSI are better. Well, I already bought the XFX and it's the one I have now, and I can't complain. It performs well except for what happened. I have no complaints. I play everything at maximum with my monitor, obviously.

To be honest, when it happened, it was sudden. I didn't notice the game freezing or slowing down. It was running well, which is why it surprised me what happened.
Today I tried Resident Evil Operation Raccoon City for a while at 1280x1024 with everything at maximum on my 17-inch monitor and nothing happened. It moves really well. Obviously, I know I play at low resolutions and my monitor is very small, but that game must demand something from the HD 7770. But I don't know if as much as Metro 2033.
I did see that Resident Evil says a HD 6950 is recommended, which is much bigger than my card, but it's probably for playing at higher resolutions.
If there's something wrong with the card, I didn't notice it anymore because it didn't restart. But if something happens, I'll post about it.
It could also be something else, I don't know. Maybe a fault in the motherboard or the power supply that caused that. But it's very difficult to know and in this world of PCs there are many mysteries
Thank you very much for all your opinions. I know that from the advice of people who know more, you can always learn something.