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    Frozen Monitor

    Programado Fijo Cerrado Movido Hardware
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    • whoololonW Desconectado
      whoololon Veteranos HL @BRISSA GARCIA
      Última edición por

      Check the CPU working temperatures.

      If they are correct, in my opinion the healthiest and cheapest thing to do is to format. Backup documents and files you don't want to lose on an external storage device (USB stick or CD/DVD), have the driver discs and the W7 disc to hand and format the OS partition.

      If you don't have these discs, because it's a pre-installed configuration, look for a hidden partition and, if it exists, restore the original installation from the BIOS.

      If you don't have any of the above, or simply don't know or don't feel capable of formatting (nothing to be ashamed of by the way), I recommend using the warranty and taking it to the store where you bought it.

      ...me lo dicen las voces...

      hlbm signature

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      • M Desconectado
        MaxLG @whoololon
        Última edición por

        Isn't it the GPU that fails? Something similar happened to me and it was that.

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        • B Desconectado
          BRISSA GARCIA @MaxLG
          Última edición por

          @MaxLG:

          Could it be the GPU that's failing? Something similar happened to me and that was it.

          Would you have to change the graphics card then?? or the whole motherboard??.-.-. I've already formatted it and it still freezes..

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          • M Desconectado
            MaxLG @BRISSA GARCIA
            Última edición por

            Let's see, surely just the graphics card? But check if the board is in good condition and that nothing is burned. Anyway, don't buy without knowing perfectly what the graphics card is. If the processor you have has an integrated graphics card, remove the card you have and let the PC run for a while, if you see that it doesn't fail then it's the graphics card or where the graphics card connects

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            • B Desconectado
              BRISSA GARCIA @MaxLG
              Última edición por

              ok… I will do the test.. thank you very much

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              • M Desconectado
                MaxLG @BRISSA GARCIA
                Última edición por

                OK, you will tell us
                whoololonW 1 Respuesta Última respuesta Responder Citar 0
                • whoololonW Desconectado
                  whoololon Veteranos HL @MaxLG
                  Última edición por

                  If the equipment is under warranty, I recommend you to assert it where you bought it.

                  ...me lo dicen las voces...

                  hlbm signature

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                  • B Desconectado
                    BRISSA GARCIA @whoololon
                    Última edición por

                    The warranty just ended.. ? including they were the ones who changed the hard drive.
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                    • B Desconectado
                      BRISSA GARCIA @BRISSA GARCIA
                      Última edición por

                      the mouse and keyboard are also disabled when the monitor freezes
                      whoololonW 1 Respuesta Última respuesta Responder Citar 0
                      • whoololonW Desconectado
                        whoololon Veteranos HL @BRISSA GARCIA
                        Última edición por

                        Your problem is that the computer freezes, the monitor, keyboard, and mouse issues are the consequence, not the cause.
                        Perform the test that your fellow user MaxLG recommends, or you can take it in for repair. While you're at it, check the temperature, some components deactivate as a safety measure when they reach certain temperatures.

                        ...me lo dicen las voces...

                        hlbm signature

                        SylverS 1 Respuesta Última respuesta Responder Citar 0
                        • SylverS Desconectado
                          Sylver Veteranos HL @whoololon
                          Última edición por

                          I vote for power supply or graphics. If the hard drive is new and the failure repeats, it is logically a matter of another component. RAM is less likely, but still, it doesn't take much time to check it.

                          Tasks to perform:
                          -Replace the graphics card with another borrowed one or one you have saved and see if it works, don't buy a new one for this purpose, it could be in vain.
                          -Replace the power supply with another borrowed one, that you have saved or from another computer, always checking that the total power of the power supply with which you do the test is equal to or greater than the one you already had.
                          -Remove the RAM modules and clean the slots of the board well with a brush. Replace the RAM modules with others borrowed, that you have saved or from another computer.

                          The goal of all this is to check if you get stability and the monitor doesn't freeze again. Try doing this and let us know.

                          Regards

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