Bad luck with the new monitor

[boncoe]

Hello, it turns out that after a few days of posting a question here about which model to buy, I decided on the one I told you about (ASUS VX239H 23"). This afternoon I picked it up from Mediamarkt and tried it at home, everything perfect, the image very good, clear colors, contrasts, etc., etc. Until the moment I realize in one of those that I'm watching a YouTube video at 1080 that when the screen turns completely black in an instant I observe how it has a dead pixel, which during the vision of the movie, game, etc. is not noticed but at the moment when the screen stays black you can't see the amount it gives.
My doubt is whether it is really worth changing the monitor and using the warranty or keeping it. I don't know if that dead pixel will tend to increase and over time they will reproduce all over the screen.
What advice do you give me?, has this happened to you ever before? Thanks in advance.

[Bm4n]

@boncoe It's something that happens with all types of screens, if you find it bothersome, return it as soon as possible within the time frame given by the store, since after that you won't be able to because the warranty doesn't cover it unless it's a bunch of pixels.

[whoololon]

Exactly, it is a problem endemic to LCDs, whether they are cheap or cost a kidney: dead pixels, light leakage, ghosting... it is a lottery that you better win (and realize) during the withdrawal period.
Afterwards, it is more difficult; because you can try to revive the pixels with common applications, but they do not guarantee success. The light leakage, ghosting and those related to uniformity are forever.

[Sylver]

Posting from a 27" BenQ with the same problem. Since it arrived new it has a dead pixel, and mind you that on 27" it is noticed much more, especially in some colors. They always say the same thing from the factory, starting from 3 dead pixels they take charge, in the meantime they don't. Follow Bm4n's advice if you are still in the return period to the physical store, otherwise you will have to eat it.

Regards

[boncoe]

@Sylver said in Bad luck with the new monitor:

Posting from a BenQ of 27" with the same problem. Since it arrived new it has a dead pixel, and mind you that in 27" it is noticed much more, especially in some colors. From the factory they always say the same thing, starting from 3 dead pixels they take charge, meanwhile they don't. Follow the advice of Bm4n if you are still in the return period to the physical store, otherwise you will have to eat it.

Regards

Thanks for your advice, but in the end I decided to return it since I didn't trust it at all and I just didn't want to stay with a monitor with a dead pixel being new. Luckily I found the same model at Pc Components because in no MediaMarkt store in Spain did I have it, this new one that came to me works perfectly and I am happy with the purchase.
Thanks to all for your opinions