Meetings in the third phase with Dell
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These situations with useless operators and internal bureaucracies get on my nerves.
I hope these problems are resolved soon and at least they return your money soon.
Bloody hell, with the enthusiasm with which these orders are placed and they mess it up in this way :osvaisacagar:
Best regards
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Let's see if I stop by EK this year, now it's very inconvenient for me.
Packo has had the money since last Monday, and when they called me last Friday I told them that it had been a week since they had the money, so don't give me stories about having problems with some payments.
From the first email they sent me asking for receipts, I told them I wouldn't send anything from my in-laws and that if a phone bill was good enough for them, otherwise they should return my money.
With each email I repeated that they should return my money and they never said anything.
The funny thing is that today they tell me they are returning it so I don't have more problems (thanks for the concern) and when I say that I won't be able to buy laptops from them because the receipts for my house are in the name of my landlord and I won't be able to give them my ID because they would be shocked, the guy doesn't answer, he just stays quiet, and I tell him that after 15 days of asking for a refund, now it's a crime and the same goes for them.
Not even a sorry, not even an excuse, they haven't even tried to fix anything.
I'm starting to think that the sales person messed up with the budget at some point and they can't give me the order, which is why there's so much going on.
The reason they asked for receipts was because they needed to check that I had a relationship with the order address, as if I'm insane and would send €1700 in laptops to the first address that comes to mind.
The funny thing is that I want to buy from Dell but they won't let me jajajajajajaja.
And Spain with these unemployment rates...
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Papi George look no further, the laptops have been sent to me :ugly:
Sorry, but a tremendous story to keep you awake. At this rate, the laptops would have arrived when they were already obsolete :wall:
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Papi George look no further, the laptops have been sent to me :ugly:
Sorry, but a tremendous story to keep you awake. At this rate, the laptops would have arrived when they were already obsolete :wall:
Jajajajajaja I was telling Krhonhos yesterday that I almost preferred that they didn't arrive because if they put all these objections to buy them, I don't want to tell you if they come with any defect or bump...<
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My God, let's see if it's going to be a UPS thing those rejections that sometimes if the same name as the one on the order isn't signed they don't want to release it, what I'm telling you happened to me with SEUR not with UPS but anyway...
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Some companies do this with the data when making the payment, to prevent the payment from being made with a stolen card sending it to you and then having them return it. But it is usually done before charging it, not after, at least that's how they did it to me last year when taking out some plane tickets to Germany.
Anyway, when something gets in your way it's annoying, so now pray that they don't take 1 month to return the money.
If you see that they are dragging their feet, try talking to the bank to see if they can return the charge without a report, and if not, go to the police station and file a report for fraud -
Well the occasion is worth it, so I've even bothered an admin to change my user email so I can get in
What a long winded post dad, but as I said today for a small price I'll place the order that I want delivered to me :fumeta:
HAHAHAHA
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I understand that they want to check, but what we talked about is that they already have the money for days.
He told me that in 4 days maximum I have it, but tomorrow I will call the bank to see if they can do something because I don't trust them.
What calls my attention the most is the lack of interest, at no time have they tried to solve it, every time I get the feeling that the saleswoman messed up the offer and that it got out of hand and they forced the situation to not give me the laptops.
Now I have another problem, the other two computers have already been paid for and I convinced them to get them from Dell, now to see how I tell them that everything is messed up. And I don't know if I should make another order or send them to take a hike, because if I make another order they won't deliver it because of what I said about the receipts.
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I suppose that if you pay by transfer you won't have any problems (I've always bought from Dell by transfer and we've never had any problems, although given what I've seen...)
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I'll try again, it annoys me that the one who proposed the card was the sales person, me, like everyone, always buys by transfer.
I'll try when they return the equipment.
Yesterday, angry, like an angry monkey, I sent an incendiary email to the Dell manager explaining why the quality system of one of the most important multinationals in the world (in terms of computing) does not work and I passed the link to this post.
I hope they deign to reply and at least be able to comment on what has happened because as I have already said they have ignored me, showing no interest in fixing anything.
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Welcome back Papi,
I, as always, would recommend that you file a formal complaint through the complaints service of the corresponding Autonomous Community. In Madrid, you can do it directly online. The company is obliged to respond to you within a period of, I believe, two months and normally makes every effort so that when they give you the answer the matter is resolved.
The complaint thus presented is officially recorded for all purposes and is a necessary step to, at some point, even go to court.
You have every chance of winning in this situation as they have your money … At least you will expedite the matter.
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For now I'm going to wait a couple of days to see if they return it to me.
What I don't know is how I'm going to buy them because there's no way to get the receipts.
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Look, check on Amazon Papi, they usually have decent prices on DELL.
Best regards.
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Look before you call Dell but it wasn't worth it.
They have already returned part of the money, as they did in 2 orders…
Let's see when they think about returning the rest.
Best regards
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I rent you a cheap one xD XD
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now that you say toxtli, if you want an alienware… =P -
Your alienware didn't last long. I'm between the 17 xps or the xps 14z. I hope they give me a good offer for the 14z -
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No te gusta el alien packo XD, haz ofertas, que no tenia mala pinta ese.
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This post is being processed/translated. The original version will be shown:
No te gusta el alien packo XD, haz ofertas, que no tenia mala pinta ese.
claro que me gusta, pero apenas lo uso (entre semana llego a casa a las mil y los fines de semana entre el portatil del curro para navegar y la consola si me da por echarme una partida me es mas que suficiente) y me fastidia tenerlo en casa muerto de risa.
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This post is being processed/translated. The original version will be shown:
Se me escaparía del presupuesto ahora seguramente pero para verano… ya te mando un MP XD
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