The MOUSE driver does not work

[radge]

Hello, I have a Windows XP from a client that "shouldn't" be formatted because it has many programs and data... but anyway, the first thing I did was a ghost.

The problem it has is that it doesn't detect any mouse that we plug into any of the 6 USB ports it has (Pentium IV eh...), 4 rear and 2 front

What have I done?

• Enter into fault test mode, delete the driver and restore the driver to a previous version
• Reinstall Windows XP SP3 on top of the Windows that is there
• Run antivirus...
• Disable all SERVICES that are not from Windows

But even so, when trying to apply the previous driver, it gives me this error and stays as "panxo"

[Sylver]

Have you tried using a PS2 to USB converter?

Does it detect the rest of the USB devices you connect to it?

Regards

[radge]

@Sylver:

Have you tried using a PS2 to USB converter?

Does it detect the rest of the USB devices you connect to it?

Regards

Thanks!!!

I have tried putting a connector but I put it in the green slot (mouse) but the connector I have is the purple one (keyboard) and I plugged in the mouse and it doesn't detect it…

And if I put USBs in any hole and it detects them... I think it's something to do with the damn Windows driver but I don't know which one...

Note: I didn't put it in the first post... I also plugged in a card with 4 USB ports and there it picks up the USBs but not the mouse.

Regards

[whoololon]

Comes from http://support.microsoft.com/kb/310123/es

! Code 32:
The driver (service) for this device has been disabled. An alternate driver should be providing functionality. (Code 32)
Cause
! The startup type for this driver has been set to disabled in the registry.
! Recommended solutions
! Reinstall the driver for this device. If that doesn't work, you may need to change the startup type setting for the device in the registry.
! Uninstall and reinstall the driver
! Uninstall the driver in Device Manager and then scan for new hardware to reinstall the driver.
! You may be prompted to provide the driver location. Windows may have the driver built-in or you may have the driver files installed from the last time you set up the device. However, sometimes it will open the Add New Hardware Wizard which may prompt for the driver. If you are prompted for the driver and don't have it, you can try downloading the latest driver from the hardware manufacturer's website.
! In the Device Properties dialog box, click the Driver tab, and then click Uninstall. Follow the instructions.
Restart your computer.
Open Device Manager, click Action, and then click Scan for hardware changes. Follow the instructions.
! Change the startup type in the registry
! This content is intended for advanced computer users.
! As a last resort, you can modify the registry directly if the driver is mandatory and if reinstallation or updating doesn't work. Change the startup type within the registry using the Registry Editor.

Hope that helps you.

Edit: I'm assuming the BIOS is set up correctly in that regard. How to Fix USB Device Not Recognized in Windows as another possible solution, basically it's about cycling the power (which is usually done on desktops by unplugging it and pressing the reset and power buttons for 10 seconds. Also, try running Driver Easy, it's free.

[radge]

@whoololon:

Viene de http://support.microsoft.com/kb/310123/es

! Código 32:
The driver (service) for this device has been disabled. An alternate driver should be providing functionality. (Code 32)
Cause
! The startup type for this driver has been set to disabled in the registry.
! Recommended solutions
! Reinstall the driver for this device. If this does not work, you may need to change the device's startup type setting in the registry.
! Uninstall and reinstall the driver
! Uninstall the driver in Device Manager and then have the computer search for new hardware to reinstall the driver.
! You may be prompted to provide the driver location. Windows may have the driver built-in or you may have the driver files installed from the last time you set up the device. However, sometimes it will open the Add New Hardware Wizard which may prompt for the driver. If you are prompted for the driver and do not have it, you can try downloading the latest driver from the hardware manufacturer's website.
! In the Device Properties dialog box, click the Driver tab, and then click Uninstall. Follow the instructions.
Restart your computer.
Open Device Manager, click Action, and then click Scan for hardware changes. Follow the instructions.
! Change the startup type in the registry
! This content is intended for advanced computer users.
! As a last resort, you can modify the registry directly if the driver is mandatory and if reinstallation or updating does not work. Change the startup type within the registry using the Registry Editor.

Espero que te ayude.

Edito: Doy por hecho que la BIOS está bien configurada en ése aspecto. How to Fix USB Device Not Recognized in Windows como otra posible solución, básicamente es para descargar las tensiones del equipo (lo que se suele hacer en los equipos de sobremesa quitándole el enchufe y apretando los botones del reset y el encendido 10 segundos. Aparte, prueba pasarle el Driver Easy, es gratis.

Si el error es este el código 32…pero he mirado en los servicios y no veo ningún relacionado con el mouse.

El error que tengo es efectivamente este :

Código 32:
Se ha deshabilitado el controlador (servicio) para este dispositivo. Un controlador alternativo debe estar proporcionando la funcionalidad. (Código 32)
Causa

El tipo de inicio de este controlador se ha establecido como deshabilitado en el Registro.

[radge]

Hello, I finally solved it.

In control panel –> Mouse, I noticed that when I opened it, it didn't show me the options that come by default, but a screen from Microsoft Intelligent Point or something like that. I uninstalled that and a Genius driver and when I restarted it worked...

As simple as that.
Thanks to everyone for your time and advice.

Goodbye!!!