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Hello, I have a Brother MFC 260 C printer and for several days now I have not been able to print anything. I have checked the ink, the paper, the printer default in the control panel and all of this is correct. I have also run the troubleshooter and it shows a window like shared printer corrected the print jobs in the queue also shows as corrected.
I have also restarted the desktop PC and nothing. It is an Asus i5 with Windows 7 Ultimate operating system. I have also changed the USB connection port on the tower and I have not achieved anything either.
In case it helps, in Devices and Printers under Status it says error
To be honest, I don't know what to do and it has never happened to me before. If any of you are kind enough to help me, I will be very grateful.
Regards.
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leds or any detail in the error?
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leds or any detail in the error?
Can you attach a photo in these messages? I say this because it may be much easier to perhaps see the problem.
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You can, by uploading them to a site and attaching the address... but if you don't see anything strange. You can try uninstalling the drivers. -
Reinstalling the printer may fix the error, but it would be good to know exactly what error it gives, lest it be a physical problem.
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A piece of paper, planned obsolescence, a bad configuration, that Windows updating drivers got it wrong... it could be a thousand things
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You can by uploading them to a site and attaching the address… but if you don't see anything wrong. You can try uninstalling the drivers.
If I uninstall the drivers, then is it easy to reinstall them? I say this from my ignorance since I'm not a computer expert, I'm just an ordinary person.
Reinstalling the printer may fix the error, but it would be good to know exactly what error it gives, it might be a physical problem.
I've already done this several times without success.
A piece of paper, planned obsolescence, a bad configuration, Windows updating drivers got it wrong… there could be a thousand things
The paper thing NO, I ignore the rest since I'm not an expert and that's why I'm asking. In short, I'm having a hard time solving this from a distance.
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You say you have reinstalled but have not deleted the drivers.
Delete the drivers without fear and look for the Downloads | MFC-260C | Spain | Brother on the manufacturer's page. -
You say you have reinstalled but have not deleted the drivers.
Delete the drivers without fear and look for the Downloads | MFC-260C | Spain | Brother on the manufacturer's page.Well, between work and the kids I don't have much time but today I tried to delete the drivers but I get a window that says:
_The following packages cannot be deleted:
prnbr002.inf (x64)
This package contains the following drivers in use:
Brother MFC-260C; This driver is used in:
Brother MFC-260CThe following drivers cannot be deleted:
The Brother MFC-260C (x64) driver is in use. It is used in:
Brother MFC-260CWhat should I do?
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