Problem with SSHD FireCuda

[albridi]

Hello everyone !

In February 2017 (just a year ago), I bought a 1TB FireCuda SSHD, and this morning it stopped working for no apparent reason. The laptop's BIOS has stopped recognizing it, so I removed it and tried to recover data using both a docking station and a USB adapter, but nothing, it is not recognized by Windows (on another computer, of course). It does not appear in the disk manager. Nor does it appear when using the diskpart command (list disk) in CMD. The disk does not boot, it's as if it had "died".

Is there anything I can do to recover it, or should I consider it lost ?

Best regards!

[krampak]

If it doesn't show up in the BIOS, consider it dead

[albridi]

Hello @krampak, thanks for responding

Yes, I'm afraid so, so as they give two years of warranty, I'll see if Seagate fixes it for me. For trying it won't hurt .

Best regards!

[krampak]

If there is no physical damage inside (from a blow/fall), they will surely replace it, I'm not sure how they are now with the RMA process, but the last time I did one with Seagate (years ago) it took 2 months to send me the new one.

[whoololon]

@albridi
As the fellow says, if the connections are in order and it doesn't show up in the BIOS, there's nothing you can do.

With just a year, you shouldn't have any problems with the warranty.

If possible, avoid SSHDs; if the NAND breaks, the mechanical part also stops working, so they go from being a good solution for single-drive configurations to a pretty expensive .

[albridi]

@whoololon @krampak

Hello guys, sorry for not responding before, I don't know why I'm not receiving forum notifications.

In the end, I ended up buying a WD Black (7200 rpm), and so far it's working perfectly. Too bad, the hybrid option seemed ideal, but I won't buy one of these again for the rest of my life.

Thanks for everything .

Best regards!