Removing my 56kbps connections, I started with Wanadoo at 256kbps. There, when the duplications started, I had micro-cuts. That has been the worst incidence I have had so far. Then Jazztel, Ya.com, Pepephone, all of those with ADSL and finally Orange with FTTH. I have also never had administrative problems for example managing cancellations: always by phone and even by email.
But this Lowi thing has been crazy from the first moment.
Today at noon I called Orange and half an hour ago the technician left. I already have Internet.
Don't get discouraged, but it's probably time to read again the conditions of the contract you signed with the high, and then take a walk to the Telecommunications User Attention Office, to have clear your rights.
Thanks for the information. I will give it a review. If they just give them a good wake-up call, I would be satisfied although I think my joy is going to end in a well.